Proud Painters of Pinellas, LLC
Effective Date: September 24, 2026
Privacy Policy
1. Introduction
Proud Painters of Pinellas, LLC (“PPP,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and share information when you visit our website, request a painting estimate, communicate with us or use our painting services.
2. Information We Collect
We may collect the following information when you interact with our business:
Contact information: Your name, email address, telephone number, project address and any company information you voluntarily provide.
Project information: Property type requested painting services, areas to be painted, preferred project timeline, project descriptions and photographs you upload.
Communication information: Information you provide through contact forms, telephone calls, emails and text messages.
Business records: Estimates, contracts, invoices, payment records and other information associated with painting services.
Technical information: Certain information, such as IP addresses, browser information and device details, may be processed by our website hosting provider to operate and protect the website.
We ask that you do not submit Social Security numbers, payment-card details or other sensitive personal information through our website's contact or estimate forms.
3. How We Use Your Information
We use the information we collect to respond to inquiries, prepare painting estimates, schedule appointments, plan and perform painting services, communicate about projects, provide customer support and maintain necessary business records.
We may also use information to address warranty matters, resolve disputes, meet legal obligations and improve our business operations.
Where you have separately subscribed, we may use your email address to send promotional communications, including painting tips, special offers, seasonal promotions and company updates.
4. Customer Communications
We may contact you by telephone, email or text message regarding an inquiry you submitted, an estimate you requested, an appointment or an active painting project.
PPP currently uses its business telephone to communicate directly with customers by text message. We do not currently operate an automated SMS marketing program.
If we introduce automated messaging or promotional text messages in the future, we will establish appropriate consent and opt-out procedures and update this policy.
Marketing email subscriptions are voluntary. You may unsubscribe from promotional emails without affecting necessary communications concerning an estimate or active project.
5. Customer Photographs
Photographs submitted through our estimate form or provided during a painting project may be used to evaluate painting needs, identify areas requiring attention, prepare estimates, plan services and document project conditions.
We will obtain separate permission before publishing identifiable customer or property photographs on our website, social media accounts or other promotional materials.
Submitting photographs for an estimate does not automatically grant PPP permission to use those photographs for advertising.
6. How We Share Your Information
We may share information with service providers who assist us in operating our website and delivering our services. These may include:
Hostinger, our website hosting and website-building provider.
Cognito Forms, which processes submissions and photographs provided through our online estimate form.
Contractors or service providers who are involved in preparing for or performing your requested painting services, where appropriate.
Accounting, payment-processing and other business service providers, where applicable.
We may also disclose information when required by law, in response to lawful requests or when reasonably necessary to protect our rights.
We do not sell or rent customer contact lists. We do not share customer phone numbers or email addresses with unrelated third parties for their independent marketing.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet applicable business, accounting, tax, insurance and legal requirements.
Our intended retention practices are as follows:
General inquiries that do not become projects, including associated photos
60 days after the last customer contact.
Estimates that are not accepted
Up to 1 year, unless longer retention is necessary.
Completed-project records, contracts and invoices
Generally 7 years, subject to applicable requirements.
Marketing subscriber information
Until the individual unsubscribes or the information is no longer needed.
Marketing consent and opt-out records
As necessary to document preferences and meet applicable requirements.
8. Information Security
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration or loss. Access to customer information is limited to individuals who need it for legitimate business purposes.
We use third-party service providers to operate our website and online forms. Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.
9. Cookies and Website Technologies
Our website and third-party services may use essential cookies and similar technologies to support website functionality, security and protection against automated traffic.
During our website review, we identified a security-related cookie associated with Cloudflare's bot protection. Our embedded Cognito Forms estimate form did not show additional cookies during the same review.
Proud Painters of Pinellas does not currently use Google Analytics, Meta Pixel or other intentionally installed advertising-tracking tools. If we introduce additional analytics, advertising or tracking technologies, we will update this policy and implement any required privacy choices.
10. External Websites and Financing
Our website may contain links to third-party websites and services, including Acorn Finance, social media platforms and other external providers.
If you choose to visit these websites or submit information directly to them, their own privacy policies and terms will govern their collection and use of your information.
PPP does not collect financing applications submitted directly through Acorn Finance.
11. Your Privacy Choices
You may contact us to request access to, correction of or deletion of personal information we maintain about you.
We will review requests in accordance with applicable law and may need to retain certain information for legitimate business purposes, including tax records, contracts, warranty matters and legal obligations.
You may also withdraw permission for future promotional communications. Withdrawal does not affect information already processed or records we are legally required to retain.
12. Children's Privacy
Our website and painting services are intended for individuals seeking residential or commercial painting services. We do not knowingly collect personal information online from children under 13.
If you believe a child has provided us with personal information, please contact us so we can review and address the matter.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business practices, technology or applicable legal requirements.
When we make changes, we will update the effective date at the top of this document. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Proud Painters of Pinellas, LLC
Email: info@proudpainterspinellas.com
Office: (727) 632-6815
Call or Text: (727) 420-8657
Website: proudpainterspinellas.com
Contact Hours: Monday-Saturday, 9:00 AM-8:00 PM Eastern Time
© 2026 Proud Painters of Pinellas, LLC. All rights reserved.
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Call or Text: (727) 420-8657
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